/*#region Not Used Style */
#chat-agent#home-chat-panel > div {
    padding: 0px;
    margin: 0px;
    width: 100%;
}


#chat-box .paddingonly {
    padding-left: 10px;
}

#chat-box .divbackgroundratingcss {
    text-align: center;
    bottom: 10px;
    width: 100%;
    height: 46px;
    border-radius: 0px 0px 4px 4px;
    -moz-border-radius: 0px 0px 4px 4px;
    -webkit-border-radius: 0px 0px 4px 4px;
    box-sizing: border-box;
    padding: 0px 15px;
    display: flex;
    bottom: 30px;
}

#chat-box .dismissspancss {
    float: right;
    text-align: center;
    display: flex;
    bottom: 30px;
    padding-right: 120px;
}

#chat-box, #chat-agent .divbackgroundlive {
    background: #F7F7F7;
    background: rgba(247, 247, 247, 1);
    height: 46px;
    border-radius: 0px 0px 4px 4px;
    -moz-border-radius: 0px 0px 4px 4px;
    -webkit-border-radius: 0px 0px 4px 4px;
}

    #chat-box .divinternal {
        box-shadow: 0 0 5px #c4c4c4;
        background: #FFFFFF;
        background: rgba(255, 255, 255, 1);
        width: 587px;
        height: 585px;
        border-radius: 6px;
        -moz-border-radius: 6px;
        -webkit-border-radius: 6px;
        margin-bottom: 15px;
        padding-left: 10px;
        display: flex;
        flex-direction: row;
    }

    #chat-box .divsendicon {
        background: #F7F7F7;
        background: rgba(247, 247, 247, 1);
        border-radius: 0px 0px 4px 4px;
        -moz-border-radius: 0px 0px 4px 4px;
        -webkit-border-radius: 0px 0px 4px 4px;
        margin: 0px;
        width: 20%;
        height: 46px;
        display: flex;
        justify-content: center;
        box-sizing: border-box;
    }

#chat-agent .container-class .row {
    width: 100%;
    box-sizing: border-box;
    margin: 0;
    padding: 0px;
    flex-wrap: nowrap;
}

#chat-agent .container-class .hover {
    background-color: #f7f7f7;
}

#chat-agent .container-class {
    padding: 0px;
    margin: auto;
    box-sizing: border-box;
    margin: 0px;
}


#chat-box .containerclass .row {
    width: 100%;
    box-sizing: border-box;
    margin: 0;
    padding: 0px;
    flex-wrap: nowrap;
}

#chat-box .containerclass .hover {
    background-color: #f7f7f7;
}

#chat-box .containerclass {
    padding: 0px;
    margin: auto;
    box-sizing: border-box;
    margin: 0px;
}
/*#endregion*/

/* #region Chat Box (Visitor) Style */

/* #region Chat Box Main Style */
#chat-box {
    box-sizing: border-box;
    z-index: 9000;
}


    #chat-box input:checked ~ label {
        color: #ED1F24;
        font-size: 30px;
    }

    #chat-box .fa-star {
        cursor: pointer;
        font-size: 30px;
    }
/*#endregion*/

/* #region Chat Box Header Style */

#chat-box-header .divMainCss {
    display: inline-flex;
}

#chat-box-header div {
    height: 80%;
    display: flex;
    align-items: center;
}

#chat-box-header, #chat-box {
}

    #chat-box-header #chat-visitor-header-icon {
        width: 50px;
        box-sizing: border-box;
        height: 50px;
        align-self: center;
        cursor: pointer;
        position: relative
    }

    #chat-box-header #min-max-chatbox-icon {
        width: 25px;
        box-sizing: border-box;
        height: 25px;
        align-self: center;
        cursor: pointer;
    }

    #chat-box-header #chat-box-menu-icon {
        width: 15px;
        box-sizing: border-box;
        height: 15px;
        align-self: center;
        cursor: pointer;
    }

    #chat-box #btnpaperclip-chatbox-icon {
        width: 25px;
        box-sizing: border-box;
        height: 25px;
        align-self: center;
        padding-left: 10px;
        cursor: pointer;
    }

    #chat-box #btnpaperplane-chatbox-icon {
        width: 35px;
        box-sizing: border-box;
        height: 35px;
        align-self: center;
        padding-left: 02px;
        margin-top: 10px;
        cursor: pointer;
    }

    #chat-box-header #action-menu-btn {
        font-size: 35px;
        align-self: center;
        cursor: pointer;
        color: #E7E7E8;
        border-width: initial;
        border-style: none;
        border-color: initial;
        border-image: initial;
        cursor: pointer;
    }

    #chat-box-header.chat-box-header-maximized {
        font-family: 'Open Sans', sans-serif;
        z-index: 9900;
        height: 65px;
        display: flex;
        padding: 0px;
        font-size: 10px;
        cursor: move;
        background-color: #838385;
        padding-right: 04px;
        font-size: 15px;
        color: white;
        border-top-left-radius: 10px;
        border-top-right-radius: 10px;
    }

    #chat-box-header .chat-header-title-maximize {
        font-family: 'Open Sans', sans-serif;
        font-size: 15px;
        line-height: 15px;
        padding-top: 10px;
    }

    #chat-box-header .chat-header-title-minimize {
        font-family: 'Open Sans', sans-serif;
        font-size: 15px;
        line-height: 15px;
    }

    #chat-box-header.chat-box-header-minimized {
        z-index: 9900;
        display: flex;
        padding: 0px;
        cursor: move;
        font-size: 15px;
        cursor: pointer;
        color: white;
        width: 215px;
        height: 55px;
        padding-top: 5px;
        border-top-left-radius: 50px;
        border-bottom-left-radius: 50px;
        border-top-right-radius: 15px;
        border-bottom-right-radius: 15px;
    }

    #chat-box-header .header-font-css {
        display: flex;
        align-content: center;
        align-items: center;
        flex-direction: row;
        justify-content: center;
        align-self: center;
        overflow-wrap: break-word;
        max-width: 140px;
        margin-left: 05px;
    }

    #chat-box-header.chat-box-header-maximized .errorHide {
        padding-left: 04px;
        padding-right: 0px;
    }

    #chat-box-header.chat-box-header-maximized .errorHide-online {
        padding-left: 15px;
        padding-right: 0px;
    }

    #chat-box-header.chat-box-header-minimized.errorHide {
        padding-left: 2px;
        padding-right: 2px;
    }

    #chat-box-header.chat-box-header-maximized.errorShow,
    #chat-box-header.chat-box-header-minimized.errorShow {
        padding-left: 03px;
        padding-right: 01px;
    }

    #chat-box-header.chat-box-header-maximized:hover,
    #chat-box-header.chat-box-header-minimized:hover {
        background-color: #D1D0D0;
        color: #404041;
    }

    #chat-box-header.chat-box-header-maximized {
        bottom: 376px;
        width: 270px;
    }

    #chat-box-header.chat-box-header-minimized {
        bottom: 0px;
    }

.cssmaindiv {
    font-family: 'Open Sans', sans-serif;
    z-index: 9900;
    display: inline-table;
    position: fixed;
    right: 5px;
    bottom: 50px;
    left: calc(100% - 220px);
    font-size: 10px;
}

.collapsed {
    font-family: 'Open Sans', sans-serif;
    z-index: 9900;
    display: inline-table;
    padding: 0px;
    cursor: move;
    right: 5px;
}

.collapsed-animation {
    -webkit-animation: pulse 1s linear 2;
    animation: pulse 1s linear 2;
}

#chat-box-header.chat-box-header-minimized.grow {
    overflow-wrap: break-word;
    animation: width 3s linear;
}

#chat-box-header.chat-box-header-maximized #header-title {
}

#chat-box-header.chat-box-header-minimized #header-title {
    max-width: 210px;
}

#chat-box-header.chat-box-header-maximized #header-error {
    max-width: 120px;
}

#chat-box-header.chat-box-header-minimized #header-error {
    max-width: 80px;
}

#chat-box-header.chat-box-header-minimized #header-chat-box-menu {
    display: none;
}

#chat-box-header.chat-box-header-maximized #header-chat-box-menu {
    display: block;
    padding-top: 25px;
}

#chat-box-header.chat-box-header-minimized #chat-box-Close {
    display: none;
}

#chat-box-header.chat-box-header-maximized #chat-box-Close {
    display: block;
    padding-left: 10px;
}

@-webkit-keyframes pulse {
    0% {
        -webkit-transform: scale(1, 1);
    }

    50% {
        -webkit-transform: scale(1.1, 1.1);
    }

    100% {
        -webkit-transform: scale(1, 1);
    }
}

@keyframes pulse {
    0% {
        transform: scale(1, 1);
    }

    50% {
        transform: scale(1.1, 1.1);
    }

    100% {
        transform: scale(1, 1);
    }
}


#chat-box-header #chat-box-maximize, #chat-box-minimize {
    background-size: contain;
    position: absolute;
    right: 0px;
    padding: 0px;
    width: 25px;
    margin: 5px;
    border: 0px;
    background-color: transparent;
    top: 0px;
    outline: none;
    background-color: #a6a8ab;
    display: flex
}


#chat-box-header .hidden {
    display: none;
    pointer-events: none;
}

#chat-box #chat-header-ErrorMessage, .Error-Message-Text {
    padding-bottom: 3px;
    font-family: "Open Sans", sans-serif;
    font-size: 09px;
    line-height: 11px;
    color: rgb(237, 31, 36);
    box-sizing: border-box;
    overflow-wrap: break-word;
    margin: 0px;
}


#chat-box-header #chat-box-Close {
    cursor: pointer;
    margin-right: 05px;
    padding: 0px;
    border: 0px;
    background-color: transparent;
    top: 0px;
    outline: none;
    font-size: 25px;
    color: #fff !important;
    padding-top: 15px;
}

#chat-box #chat-box-Close-uploader {
    float: right;
    position: relative;
    margin-top: 05px;
    text-decoration: none;
    outline: none;
    color: #58585B;
    white-space: normal;
    cursor: pointer;
    background-color: transparent;
    border: none;
    font-size: xx-large;
    margin-right: 15px;
    right: 0px;
    top: -20px
}

#chat-box-header #min-max-chatbox {
    font-size: 30px;
    align-self: center;
    padding-top: 15px;
    cursor: pointer;
    color: rgb(255, 255, 255) !important;
    border-width: initial;
    border-style: none;
    border-color: initial;
    border-image: initial;
}

#chat-box-header #header-menu-title {
    width: 150px;
}

#chat-box-header #menu-item-click {
    align-self: center;
    cursor: pointer;
    color: #757577;
    border-width: initial;
    border-style: none;
    border-color: initial;
    border-image: initial;
    text-decoration-line: none;
    text-decoration: none;
    /*background-color: #757577;*/
}

#chat-box-header .action-menu {
    z-index: 1;
    position: absolute;
    background-color: #DCDCDE;
    color: #757577;
    border-radius: 03px;
    top: 60px;
    right: 10px;
    height: auto;
    display: none;
}

    #chat-box-header .action-menu ul {
        list-style: none;
        padding: 0;
        margin: 0;
    }

        #chat-box-header .action-menu ul li {
            width: 100%;
            padding: 10px 15px;
        }

            #chat-box-header .action-menu ul li i {
            }

/*#endregion*/

/*#region Chat Box body Style */
#chat-box .validation-error {
    color: red;
    margin-left: 5px;
    font-size: 12px;
    font-family: 'Open Sans';
}

#chat-box .para-after {
    width: 100%;
    padding: 30px 30px;
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 15px;
    color: rgb(88, 88, 91);
    box-sizing: border-box;
    text-align: center;
}

.tableChatMsg{
    height: 100%;
    width:100%;
}

.scroll-chat-box {
    overflow: auto;
}

#chat-box #chat-box-msg .para {
    padding-top: 25px;
}

/*#region Chat Box body mamimaze and minimize Style */
#chat-box.chat-box-body-maximized,
#chat-box.chat-box-body-minimized {
    bottom: 0px;
    height: 387px;
    border-bottom-right-radius: 10px;
    border-bottom-left-radius: 10px;
    background-color: #FFFFFF;
}

#chat-box.chat-box-body-maximized {
    display: block;
    width: 270px;
}

#chat-box.chat-box-body-minimized {
    display: none;
}
/*#endregion */

/*#region Chat Box body offline Style */
#chat-box.messageDiv {
    margin-bottom: 05px;
}

#chat-box .message-text {
    padding-left: 15px;
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
    font-size: 11px;
    letter-spacing: -0.28px;
    color: #58585B;
    color: rgb(88, 88, 91);
}

#chat-box .paragraph-offline {
    width: 100%;
    padding-left: 20px;
    padding-top: 10px;
    padding-right: 03px;
    /*padding: 13px;*/
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    color: #58585B;
    color: rgb(88, 88, 91);
    background-color: #FFFFFF;
    box-sizing: border-box;
    padding-bottom: 0px;
}

#chat-box .textbox-css-width {
    padding: 5px 15px 5px;
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: inherit;
    box-sizing: border-box;
    background-color: #F7F7F7;
    border: none;
    margin-bottom: 5px;
    flex-direction: column;
    font-style: italic;
}

#chat-box .comment-box-css {
    border: 1px solid #ED1F24;
    border-radius: 3px;
    width: 95%;
    height: 100%;
    box-sizing: border-box;
    padding: 5px 15px;
    font-size: 12px;
    resize: none;
    outline: none;
}

#chat-box .BtnTextCss {
    width: 100%;
    color: #FFFFFF;
    background-color: #ED1F24;
    letter-spacing: -0.1px;
    font-family: 'Open Sans', sans-serif;
    font-size: 13px;
    box-sizing: border-box;
}

#chat-box .messageTextArea {
    padding: 0px 15px;
    border-style: Solid;
    width: 100%;
    height: 90px;
    box-sizing: border-box;
    margin-top: 10px;
}

#chat-box .textbox-css {
    padding: 0px 10px;
    width: 100%;
    box-sizing: border-box;
}

#chat-box .divBackgroundCss {
    width: 100%;
    height: 50px;
    border-radius: 0px 0px 1px 1px;
    -moz-border-radius: 0px 0px 1px 1px;
    -webkit-border-radius: 0px 0px 1px 1px;
    bottom: 10px;
    padding: 0px 15px;
    box-sizing: border-box;
    background-color: #F7F7F7;
}

/*#endregion */

/*#region Chat Box body online Style */


/*#endregion*/

/*#region  Chat Box body Chat Rating Style */

#chat-box #chat-box-textinputFeedback {
    font-family: "Open Sans", sans-serif;
    font-size: 12px;
    letter-spacing: -0.3px;
    resize: none;
    width: 75%;
    border: 1px solid #F7F7F7;
}

#chat-box #chat-box-textinputFeedback {
    -webkit-transition: all 0.7s ease 0s;
    -moz-transition: all 0.7s ease 0s;
    -o-transition: all 0.7s ease 0s;
    transition: all 0.7s ease 0s;
}

#chat-box div.absolute-position {
    position: absolute;
    width: 100%;
    height: 46px;
    bottom: 03px;
    background-color: white;
    z-index: 0;
    display: flex;
}

#chat-box #chat-box-rating {
    box-sizing: border-box;
    display: flex;
    justify-content: flex-start;
    margin-top: 30px;
}

#chat-box .DivChatRating {
    margin-top: 80px;
    background-color: #FFFFFF;
    text-align: center;
    padding: 05px;
}

#chat-box .chat-rating-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 14px;
    line-height: 13.5px;
    color: #58585B;
    color: rgb(88, 88, 91);
    background-color: #FFFFFF;
    padding-bottom: 05px;
}



#chat-box .btnRatingText {
    width: 88%;
    height: 35px;
    color: #FFFFFF;
    background-color: #58585B;
    font-family: 'Open Sans', sans-serif;
    font-size: 13px;
    margin-top: 10px;
    -moz-border-radius: 1px;
}

#chat-box .btnDismisTextCss {
    color: #58585B;
    font-family: 'Open Sans', sans-serif;
    font-size: 11px;
    text-decoration: none;
    padding-left: 100px;
    cursor: pointer;
}

#btnpaperplane-feedback-icon {
    cursor: pointer;
}

#chat-box .message-rating {
    box-sizing: border-box;
    width: 100%;
    margin: 0px;
    padding: 0px;
    display: flex;
    flex-direction: column;
}

#chat-box .message-text-rating {
    font-family: 'Open Sans', sans-serif;
    font-size: 11pt;
    letter-spacing: -0.28px;
    color: rgb(88, 88, 91);
    padding: 0px 15px;
    padding-top: 5px;
    box-sizing: border-box;
}

#chat-box .span-dismiss {
    border-style: Solid;
    width: 100%;
    padding: 0px 15px;
    box-sizing: border-box;
    margin: 0px;
}

#chat-box .message-textarea-rating {
    border-style: Solid;
    width: 100%;
    height: 85px;
    padding: 0px 15px;
    box-sizing: border-box;
    margin: 0px;
}

#chat-box .rating-form-height {
    height: 130px;
}

#chat-box .textarea-rating-form {
    font-family: "Open Sans", sans-serif;
    font-size: 12px;
    letter-spacing: -0.3px;
    resize: none;
    width: 85%;
    border: 1px solid #F7F7F7;
}

#chat-box .div-rating {
    display: flex;
    justify-content: center;
    padding-bottom: 30px;
    flex-direction: row-reverse;
}
/*#endregion*/
/*#endregion*/
/*#region Chat Box Send Button Section Style */
#chat-box input {
    outline: none;
}


#chat-box .textboxcsswidth:-ms-input-placeholder {
    color: gray;
    font-weight: normal;
    outline: none;
    font-size: 12px;
}

#chat-box .textboxcsswidth::placeholder {
    color: gray;
    font-weight: normal;
    outline: none;
    font-size: 12px;
}

/*#endregion*/

/*#region Chat Box file Uploader Style */
#chat-box .btn-click-here {
    margin-left: 2px;
    cursor: pointer;
    color: #FFFFFF;
    border-radius: 4px;
    background-color: #58585B;
    padding: 5px;
    letter-spacing: -0.1px;
    font-family: 'Open Sans', sans-serif;
    font-size: 11px;
    border: none;
    text-decoration: none;
}

    #chat-box .btn-click-here:hover {
        background-color: #58585B;
        filter: brightness(90%);
    }

#chat-box .user-img, #chat-agent .user-img {
    height: 50px;
    width: 50px;
    margin-left: 10px;
}

#chat-box #btnpaperclip-chatbox {
    color: #D8D0CC;
    border: none;
    white-space: normal;
    height: 46px;
    padding: 05px;
    margin-top: 10px;
    cursor: pointer;
}

#chat-box #fileUploader-chatbox {
    color: #ed1f24;
    background: #F7F7F7;
    background: rgba(247, 247, 247, 1);
    border: none;
    height: 46px;
}

#chat-box #btnUpload-chatbox, #chatbox_upload-File {
    color: Green;
    border: none;
    padding-left: 200px;
    padding-bottom: 5px;
}

#chat-box #btnClearAll-chatbox, #chatbox_remove-File {
    color: #ed1f24;
    padding-left: 25px;
    padding-bottom: 5px;
    border: none;
}

#chat-box .click-upload-button {
    color: Green;
    border: none;
    padding-left: 25px;
    padding-bottom: 5px;
}

#chat-box .click-remove-button {
    color: #ed1f24;
    padding-left: 25px;
    padding-bottom: 5px;
    border: none;
}

#chat-box .user-icon {
    height: 20px;
    width: 20px;
}

/*#endregion*/

/*#region Chat Box file preview Style */
#chat-box .file-preview {
    width: 30px;
    height: 30px;
}

#chat-box #filelist-chatbox {
    margin-top: 10px;
    margin-bottom: 10px;
    font-size: 12px;
    line-height: 1.5em;
    max-height: 183px;
    overflow: auto;
    width: 100%;
}

#chat-box .file-preview {
    background: #ccc;
    border: 5px solid #fff;
    box-shadow: 0 0 4px rgba(0, 0, 0, 0.5);
    display: inline-block;
    width: 60px;
    height: 60px;
    text-align: center;
    font-size: 14px;
    margin-top: 5px;
    margin-right: 7px;
}
/*#endregion*/

/*#region Drop Zone Style And Theme*/
#chat-box .horizontal-flex {
    padding-top: 10px;
    width: 100%;
    display: flex;
}

#chat-box .left-margin {
    padding-left: 03px;
}

#chat-box .span-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 10px;
    color: #f3767b;
    overflow: auto;
}

#chat-box #drop-zone-chatbox {
    width: 95%;
    min-height: 80px;
    border: 3px dashed #f3767b;
    border-radius: 5px;
    font-family: 'Open Sans', sans-serif;
    text-align: center;
    position: relative;
    font-size: 20px;
    margin-top: 10px;
    margin-left: 5px;
}

    #chat-box #drop-zone-chatbox input {
        position: absolute;
        cursor: pointer;
        left: 0px;
        top: 0px;
        opacity: 0;
    }

#chat-box .roundCircle {
    height: 25px;
    width: 25px;
    background-color: #58585B;
    border-radius: 50%;
    display: inline-block;
}

/*#endregion Drop Zone Style And Theme*/
/*#region agent  footer Style */
#chat-agent .footer-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 10px;
    letter-spacing: -0.17px;
    color: rgb(255, 255, 255);
}

#chat-agent .footer {
    text-align: right;
    background: rgba(88, 88, 91, 1);
    width: 100%;
    padding-right: 30px;
    margin: 0px;
}
/*#endregion*/
/*#region Chat Box footer Style */
#chat-box .footer-font {
    font-family: 'Open Sans', sans-serif;
    font-size: 7.5pt;
    letter-spacing: -0.17px;
    color: #FFFFFF;
    color: rgb(255, 255, 255);
}

#chat-box .footer {
    text-align: center;
    background: #ACADAE;
    width: 100%;
    bottom: 0px;
    box-sizing: border-box;
    border-top: 1px solid #ACADAE;
    border-bottom-right-radius: 10px;
    border-bottom-left-radius: 10px;
}

/*#endregion*/
/*#endregion*/

#chat-agent .img-user,
#chat-box .img-user {
    height: 20px;
    width: 20px;
}

#chat-agent .img-typing,
#chat-box .img-typing {
    height: 70px;
    width: 70px;
}

#chat-agent .break-line,
#chat-box .break-line {
    background: #a8a8a8;
    height: 2px;
    margin: 5px 0 10px 0;
    width: 100%;
}

#chat-agent .wrap {
    text-align: center;
    margin: 10px;
    position: relative;
}

#chat-agent .links {
    padding: 0 20px;
    display: flex;
    justify-content: space-between;
    position: relative;
}

#chat-agent .wrap:before {
    content: '';
    position: absolute;
    top: 65%;
    left: 0;
    border-top: 1px solid black;
    background: black;
    width: 100%;
    transform: translateY(-50%);
}

/*#region Chat Agent Style */
#chat-agent .fa-star {
    color: #ED1F24;
    font-size: 11px;
}

#chat-agent input:checked ~ label {
    color: #ED1F24;
    font-size: 30px;
}

#chat-agent .fa.fa-star-o {
    color: #ed1f24;
    font-size: 11px;
}

#chat-agent .tab-content {
    border: none;
    box-sizing: border-box;
    width: 100%;
}

#chat-agent .image-icon {
    width: 25px;
    height: 25px;
    background-color: white;
    border-radius: 25%;
}

#chat-agent .validation-error {
    color: red;
    margin-left: 5px;
    font-size: 12px;
    font-family: 'Open Sans';
}

#chat-agent .validation-success {
    color: green;
    margin-left: 5px;
    font-size: 12px;
    font-family: 'Open Sans';
}

#chat-agent .underline {
    border-bottom: 1px solid;
}

#chat-agent .underline--grey {
    border-bottom-color: #58585B;
}
/*#regionShow Picture Modal Pop Up  */


/*#endregion */

#chat-notification-container {
    width: 100vw;
    height: 300px;
    display: flex;
    justify-content: center;
    color: rgb(114, 114, 114);
    font-size: 15px;
    font-family: "Open Sans",sans-serif;
}

    #chat-notification-container #chat-wrapper {
        border-radius: 20px;
        width: 400px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #chat-notification-container #notification-options {
        display: flex;
        justify-content: center;
        padding-bottom: 15px;
    }

    #chat-notification-container #notification-yes,
    #chat-notification-container #notification-no {
        margin: 0px;
        font-weight: bolder;
        padding: 6px;
        border: 0px;
        border-radius: 3px;
        width: 50px;
        text-align: center;
        cursor: pointer;
    }

    #chat-notification-container #notification-no {
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

    #chat-notification-container .chat-notification-paragraph {
        color: #777;
        font-family: Open Sans;
        font-size: 14px;
        padding-left: 20px;
        padding-top: 15px;
    }

#chat-agent .bottom-left-space {
    padding-left: 05px;
    margin-bottom: 05px;
}
/*#endregion */

/*#region Chat Agent transfer Notification Pop Up  */
#transfer-notification-container {
    width: 100vw;
    height: 300px;
    display: flex;
    justify-content: center;
    color: rgb(114, 114, 114);
    font-size: 15px;
    font-family: "Open Sans",sans-serif;
}

    #transfer-notification-container #transfer-wrapper {
        border-radius: 20px;
        width: 400px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #transfer-notification-container #transfer-options {
        display: flex;
        justify-content: flex-start;
        padding-left: 60px;
        padding-bottom: 15px;
    }


    #transfer-notification-container #transfer-final {
        margin: 0px;
        font-weight: bolder;
        padding: 6px;
        border: 0px;
        border-radius: 3px;
        width: 120px;
        text-align: center;
        cursor: pointer;
    }


    #transfer-notification-container #transfer-final {
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

    #transfer-notification-container .transfer-ddl {
        display: flex;
        justify-content: flex-start;
        width: 225px;
        padding-bottom: 05px;
        padding-top: 05px;
        padding-left: 60px;
        padding-right: 05px;
    }

/*#endregion */





/*#region Chat Agent Ongoing Div Style */
#chat-agent .left-margin-span {
    padding-left: 15px;
}

#chat-box-header .paddingforspan {
    padding-left: 05px;
}

#chat-box .paddingforspan {
    padding-left: 10px;
}

#chat-agent .ongoingRow {
    width: 100%;
    display: flex;
}

#chat-agent .span-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 11px;
    line-height: 14px;
    padding-left: 5px;
    padding-top: 07px;
    display: flex;
    flex-direction: row;
}

#chat-agent .alias-text {
    overflow-wrap: anywhere;
    color: #ED1F24;
    color: rgb(237, 31, 36);
    font-weight: bold;
}

#chat-agent .city-text {
    color: #58585B;
}
/*#endregion*/

/*#region Chat Agent All Buttons Style */


#chat-agent #btn-save-email,
#chat-agent #btn-save-alias,
#chat-agent #btn-save-category,
#chat-agent #btn-transfer-chat,
#chat-agent #btn-end-chat,
#chat-agent #btn-close-window,
#chat-agent #btn-close-chat-email,
#chat-agent #btn-copy-clipboard,
#chat-agent #btn-goto-home-tab,
#chat-agent #btnInvite,
#chat-agent .btn-resume-conversation,
#chat-agent #btn-email-transcript {
    color: #FFFFFF;
    background-color: #a8a8a8;
    letter-spacing: -0.1px;
    font-size: 13px;
    border: none;
    border-radius: 0px;
    word-wrap: break-word;
    white-space: normal;
    width: 100%;
    cursor: pointer;
}


/*#endregion*/
/*#region Chat Agent Chat Requests Style  */
#chat-agent .chat-requests-text {
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
    font-size: 14px;
    line-height: 13.5px;
    color: rgb(88, 88, 91);
    display: block;
    width: 100%;
    padding-bottom: 15px;
}

#chat-agent .div-request {
    padding-top: 03px;
}

#chat-agent #chat-requests {
    padding: 10px 0px 0px 0px;
}

#chat-agent #disable-message.badge {
    font-size: 14px;
    line-height: 14px;
    background-color: green;
    color: white;
    white-space: normal;
    word-wrap: break-word;
    border-color: green;
    max-width: 150px;
}

#chat-agent .top-margin {
    padding-top: 05px;
    padding-left: 03px;
}

#chat-agent .vertical-align {
    padding-top: 03px;
    display: flex;
    height: 30px;
    justify-content: center;
    align-items: center;
    width: 100%;
    margin-left: 02px;
    overflow-y: auto;
    overflow: hidden;
}

#chat-agent .span-text-bold {
    font-weight: bold;
    font-size: 14px;
    line-height: 14px;
    color: #58585B;
    background-color: white;
    white-space: normal;
    word-wrap: break-word;
    border-color: #a8a8a8;
    padding-left: 03px;
}

#chat-agent .online-text {
    padding-top: 03px;
    height: 30px;
    justify-content: center;
    align-items: center;
}

#chat-agent #reqCount.badge {
    background-color: #ed1f24;
    border-color: #ed1f24;
    font-size: medium;
    color: white;
    white-space: normal;
    word-wrap: break-word;
}


#chat-agent .roundCircle {
    height: 25px;
    width: 25px;
    background-color: #58585B;
    border-radius: 50%;
    display: inline-block;
}
/*#endregion*/
/*#region Chat Agent Rating Region Style */
#chat-agent .visitor-comment p {
    border-radius: 3px;
    font-size: 11px;
    font-family: 'Open Sans', sans-serif;
    padding: 5px 0px 5px 0px;
    width: 100%;
    line-height: 15px;
    color: #58585B;
    color: rgb(88, 88, 91);
    margin: 0px 5px 0px;
    overflow: auto;
    max-height: 75px;
}

#chat-agent .visitor-comment-text {
    font-size: 11px;
    font-family: 'Open Sans', sans-serif;
    line-height: 15px;
    color: #58585B;
    color: rgb(88, 88, 91);
    overflow: auto;
    font-weight: bold;
}




/*#endregion*/

/*#region Chat Agent Conversation  */
#chat-agent .copy-to-clipboard {
    float: right;
    padding-right: 05px;
    padding-bottom: 10px;
}

#chat-agent .detailed-chat-history {
    background: #FFFFFF;
    background: rgba(255, 255, 255, 1);
    width: 100%;
    border-radius: 6px;
    -moz-border-radius: 6px;
    -webkit-border-radius: 6px;
    margin-bottom: 15px;
}
/*#endregion*/

/*#region Chat Agent History Details Style  */
#chat-agent .chat-history-conversation {
    overflow: auto;
    margin-top: 15px;
    margin-bottom: 15px;
}

/*#endregion*/

/*#region Chat Agent Visitor Information Style  */
#chat-agent .header-information-text {
    padding-left: 10px;
    padding-right: 05px;
}

#chat-agent .top-only-margin, #chat-box .top-only-margin {
    margin-top: 10px;
}

/*#endregion*/


/*#endregion*/

/*#region Chat Agent All*/

#chat-agent .img_cont_msg {
    height: 50px;
    width: 50px;
    font-size: xx-large;
}



#chat-agent .uploaded-success {
    color: green;
    text-decoration: none;
    padding-left: 10px;
}

#chat-agent .uploaded-error {
    color: orange;
    text-decoration: none;
    padding-left: 10px;
}

#chat-agent .uploaded-fail {
    color: red;
    text-decoration: none;
    padding-left: 10px;
}

#chat-agent .category-text {
    display: flex;
    flex-direction: column;
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
    font-size: 12px;
    color: rgb(88, 88, 91);
    background: rgba(248, 249, 250, 1);
    padding: 10px;
    padding-top: 05px;
    margin-bottom: 10px;
}





#chat-agent #upload-File {
    color: green;
    border: none;
    margin-left: 10px;
    margin-top: 10px;
}

#chat-agent #remove-File {
    color: #ed1f24;
    padding-left: 10px;
    padding-bottom: 03px;
    border: none;
}


#chat-agent .requestcss .row > div {
    display: flex;
    box-sizing: border-box;
    width: 100%;
    flex-direction: row;
    align-items: center;
}

#chat-agent .btn-divvisitorinfo {
    right: 30px;
    position: absolute;
    box-sizing: border-box;
}

#chat-agent #ddl-view-history,
#chat-agent #search-chat,
#chat-agent #search-chat-menu,
#chat-agent #search-chat-buttons {
    display: flex;
    height: 100%;
    font-weight: normal;
    font-size: 12px;
    margin: 0px;
    align-items: center;
}

#chat-agent .requestcss {
    /*padding: 3px 15px;*/
    margin: 0px;
}


#chat-agent #btnSaveAlias {
    width: 100%;
    border: none;
    border-radius: unset;
}

#chat-agent #btnSaveCategory {
    width: 100%;
    border: none;
    border-radius: unset;
}

#chat-agent #visitor-information-main {
    margin: 0px;
    padding: 10px;
}

#chat-agent #txtvisitorName {
    margin-top: 5px;
}

#chat-agent #btnsend {
    padding-right: 05px;
    height: 50px;
    width: 30px;
    cursor: pointer;
}


#chat-agent #txtEmail,
#chat-agent #txtvisitorName,
#chat-agent #txtalias,
#chat-agent #btnEndChat:hover,
#chat-agent #btn-save-email:hover,
#chat-agent #btnSaveAlias:hover,
#chat-agent #btnTransferChat:hover,
#chat-agent .resume-chat:hover {
    /*background-color: #919191;*/
}

#chat-agent #chat-reply-section {
    position: absolute;
    bottom: 15px;
    width: 100%;
}

#chat-agent #chat-box-input {
    height: 100%;
    width: 100%;
    margin-top: 10px;
    margin-bottom: 10px;
}

#chat-agent {
    display: flex;
    justify-content: center;
    flex-direction: column;
}

    #chat-agent #img-transf {
        height: 15px;
        width: 15px;
    }

    #chat-agent #tab-menu-list a.active {
        font-weight: bold;
    }

    #chat-agent #tab-menu-list li {
        color: #58585b;
        border: none;
        border-left: 1px solid black;
        border-radius: 0px;
        display: flex;
        padding: 0px 15px;
    }

    #chat-agent #tab-menu-list a {
        border: none;
        padding: 0px 15px;
        background-color: inherit;
        color: rgb(88, 88, 91);
    }

    #chat-agent #tab-menu-list li:nth-child(1) {
        border: none;
    }

    #chat-agent #tab-menu-list a:hover {
        color: black;
    }

    #chat-agent #tab-menu-list .nav-tabs {
        display: flex;
        flex-direction: row;
        width: 100%;
        margin: 0px;
        border: none;
        justify-content: flex-end;
    }

    #chat-agent #container-tab-chat-agent {
        display: flex;
        justify-content: flex-end;
        margin: 0px;
    }

    #chat-agent #ongoing-requests {
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        margin-bottom: 15px;
        margin-top: 15px;
        padding: 10px;
    }

    #chat-agent .ongoing-requests-fixed-height {
        height: auto;
    }

    #chat-agent .ongoing-requests-scroll-height {
        height: 690px;
        overflow-y: auto;
    }

    #chat-agent #agent-list {
        display: flex;
        flex-direction: column;
    }

    #chat-agent #button {
        display: inline-block;
    }

    #chat-agent .row {
        margin: 10px;
    }

    #chat-agent .glyphicon-transfer {
        background-color: grey;
    }

    #chat-agent .btn-divvisitorinfo {
        background-color: #ED1F24;
        font-size: medium;
        margin-left: 8px;
        border-color: #ED1F24;
        width: 115px;
        padding-top: 01px;
        height: 27px;
        border-radius: 1px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
    }



    #chat-agent .engage-Visitor {
        color: white;
    }

    #chat-agent .select-ddl {
        font-weight: bold;
        margin-left: 5px;
        margin-right: 05px;
        font-family: Open Sans;
        font-size: 11px;
        height: fit-content;
        cursor: pointer;
    }



#chat-icon {
    background-image: url('/Portals/0/Images/chat/chaticon.svg');
    height: 10px !important;
    width: 10px !important;
    background-size: contain;
    background-repeat: no-repeat;
    position: absolute;
    padding: 25px;
    box-sizing: border-box;
    margin: 15px;
}

#divhelpdesk .livetext {
    padding-left: 25px;
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 13.5px;
    letter-spacing: -0.43px;
    color: rgb(88, 88, 91);
}

.wrapper > label {
    float: right
}

#chat-agent .panel-purple {
    height: 100%;
    width: 100%;
}

#chat-agent .closeddiv {
    margin-top: 15px;
    background: #F7F7F7;
    background: rgba(247, 247, 247, 1);
    margin-left: 0px;
    width: 90%;
    height: auto;
    border-radius: 10px;
    -moz-border-radius: 10px;
    -webkit-border-radius: 10px;
}

#chat-agent .textspan {
    margin-left: 45px;
    font-family: 'Open Sans', sans-serif;
    font-size: 11px;
    line-height: 13px;
    color: #58585B;
    color: rgb(88, 88, 91);
    margin-bottom: 03px;
}


#chat-agent, #chat-box .change-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    letter-spacing: -0.3px;
    color: #919191;
    color: rgb(145, 145, 145);
}



    #chat-agent .all-padding {
        padding-top: 05px;
        padding-left: 10px;
        padding-bottom: 05px;
        padding-right: 05px;
        width: 100%;
    }

    #chat-agent .btn-padding {
        padding-top: 05px;
        padding-left: 05px;
        padding-bottom: 05px;
        padding-right: 05px;
        width: 100%;
        text-align: center;
    }

    #chat-agent .visitor-info-text {
        display: flex;
        flex-direction: column;
        padding-left: 15px;
        padding-top: 15px;
        font-family: 'Open Sans', sans-serif;
        line-height: 17px;
        color: #58585B;
        color: rgb(88, 88, 91);
        margin-bottom: 05px;
        width: 100%;
        overflow-x: auto;
        font-weight: bold;
    }

    #chat-agent .comment-text {
        margin-top: 10px;
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        width: 100%;
        border-radius: 6px;
        -moz-border-radius: 6px;
        -webkit-border-radius: 6px;
        padding-top: 10px;
        padding-bottom: 10px;
        padding-left: 10px;
        padding-right: 10px;
        font-family: 'Open Sans', sans-serif;
        font-size: 11px;
        line-height: 13px;
        color: #58585B;
        color: rgb(88, 88, 91);
        margin-bottom: 03px;
        display: flex;
        flex-direction: row;
        overflow: auto;
    }

    #chat-agent .chat-rating {
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        border-radius: 6px;
        -moz-border-radius: 6px;
        -webkit-border-radius: 6px;
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 12px;
        line-height: 13.5px;
        color: #58585B;
        color: rgb(88, 88, 91);
    }

    #chat-agent .visitorinfo {
        margin-top: 35px;
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        width: 168px;
        height: 220px;
        border-radius: 6px;
        -moz-border-radius: 6px;
        -webkit-border-radius: 6px;
        padding-top: 15px;
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 12px;
        line-height: 13.5px;
        color: #58585B;
        color: rgb(88, 88, 91);
    }

    #chat-agent .backbuttoncss {
        color: #FFFFFF;
        height: 27px;
        margin-left: 02px;
        letter-spacing: -0.1px;
        padding-top: 03px;
        font-family: 'Open Sans', sans-serif;
        font-size: 13px;
        border-radius: 1px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
        padding: 0px 25px;
        width: 25%;
    }

    #chat-agent .serach-textbox {
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        background: white;
        padding-right: 25px;
        display: flex;
        flex-direction: row;
        width: 50%;
    }

    #chat-agent .horizontal {
        background: white;
        display: flex;
        flex-direction: row;
    }

    #chat-agent .btn-search {
        text-align: center;
        padding-right: 10px;
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        height: 30px;
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
    }

    #chat-agent .drop-down {
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        margin-top: 10px;
    }

    #chat-agent .chathisotrytext {
        padding-bottom: 15px;
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 14px;
        line-height: 13.5px;
        color: rgb(88, 88, 91);
    }

    #chat-agent .span-text-common {
        height: 30px;
        padding: 05px;
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        background-color: #F8F9FA;
        font-size: small;
        margin-left: 04px;
        margin-top: 05px;
    }

    #chat-agent .ipspancss-otheruser {
        text-align: center;
        padding: 04px;
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        background-color: #a8a8a8;
        font-size: small;
        margin-left: 5px;
    }

    #chat-agent .atagcss {
        padding-left: 10px;
        text-decoration: none;
    }

    #chat-agent .span-text-font {
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 14px;
        line-height: 14px;
        color: #58585B;
        color: rgb(88, 88, 91);
    }

    #chat-agent .ipspanfontcss-otheruser {
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 14px;
        text-align: center;
        vertical-align: middle;
        line-height: 14px;
        color: white;
    }


    #chat-agent .count-text {
        margin: 0px;
        padding-left: 15px;
    }

    #chat-agent .tab-menu {
        background: white;
        padding-right: 25px;
        display: flex;
        flex-direction: row;
        width: 100%;
    }

    #chat-agent #divhelpdesk .welcomeheight {
        background: rgba(248, 249, 250, 1);
        width: 100%;
    }



    #chat-agent .ongoing-header-text {
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 14px;
        line-height: 13.5px;
        color: #58585B;
        color: rgb(88, 88, 91);
        padding: 15px;
        width: 100%;
        display: flex;
    }

    #chat-agent .top-left-margin {
        padding: 0px 15px;
    }

    #chat-agent .list-items {
        font-family: 'Open Sans', sans-serif;
        font-size: 11px;
        line-height: 17px;
        color: rgb(88, 88, 91);
    }

    #chat-agent .online-list-text {
        font-family: 'Open Sans', sans-serif;
        font-weight: bold;
        font-size: 14px;
        line-height: 13.5px;
        color: rgb(88, 88, 91);
        padding: 0px 0px 07px;
    }

    #chat-agent .online-list {
        padding: 15px;
        background: rgba(248, 249, 250, 1);
        height: 80px;
        overflow-y: auto;
    }





    #chat-agent .divsendicon {
        background: #F7F7F7;
        background: rgba(247, 247, 247, 1);
        border-radius: 0px 0px 4px 4px;
        -moz-border-radius: 0px 0px 4px 4px;
        -webkit-border-radius: 0px 0px 4px 4px;
        margin: 0px;
        width: 20%;
        height: 35px;
        padding-top: 05px;
        display: flex;
        justify-content: center;
        box-sizing: border-box;
    }

    #chat-agent .modal-body {
        width: 50%;
        margin: 50px auto;
    }

    #chat-agent .online-text {
        color: #00EA16;
    }

    #chat-agent .offline-text {
        color: orange;
    }

    #chat-agent .force-offline-text {
        color: orange;
        text-decoration: none;
        padding-left: 10px;
        cursor: pointer;
        font-size: 11px;
        line-height: 17px;
    }




    #chat-agent .url-link, #chat-box .url-link {
        font-family: 'Open Sans', sans-serif;
        font-size: 11px;
        line-height: 13px;
        color: #58585B;
        color: rgb(88, 88, 91);
    }


    #chat-agent .EndBtnCss {
        padding-left: 15px;
    }

    #chat-agent .recieve_msg {
        background: rgba(247, 247, 247, 1);
        width: 70%;
        height: auto;
        border-radius: 1px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
        box-sizing: border-box;
    }

    #chat-agent .sent_msg p {
        background: rgba(247, 247, 247, 1);
        word-wrap: break-word;
        height: auto;
        border-radius: 1px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
        box-sizing: border-box;
        padding: 03px 10px 5px 12px;
        font-family: 'Open Sans', sans-serif;
        font-size: 11px;
        line-height: 13px;
        color: #58585B;
        color: rgb(88, 88, 91);
    }

/*#endregion */

/*#region  CSS For All Browser Input Fields */
input[type=text]::-ms-clear {
    color: red; /* This sets the cross color as red. */
    display: none;
    /* The cross can be hidden by setting the display attribute as "none" */
}

#chat-box .textboxcsswidth::-webkit-input-placeholder {
    color: gray;
    font-weight: normal;
    outline: none;
    font-size: 12px;
}

#chat-box .textboxcsswidth:-moz-placeholder {
    color: gray;
    font-weight: normal;
    outline: none;
    font-size: 12px;
}

#chat-box .textboxcsswidth::-moz-placeholder {
    color: gray;
    font-weight: normal;
    outline: none;
    font-size: 12px;
}

.change::-webkit-input-placeholder {
    font-family: 'Open Sans', sans-serif;
    /*font-family: Open Sans Regular;*/
    font-weight: bold;
    font-size: 14px;
    line-height: 14px;
    color: red;
    /*color: rgb(237, 31, 36);*/
}

.change::-moz-placeholder {
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
    font-size: 14px;
    line-height: 14px;
    color: #58585B;
    color: rgb(237, 31, 36);
}

.change:-ms-input-placeholder {
    font-family: 'Open Sans', sans-serif;
    font-weight: bold;
    font-size: 14px;
    line-height: 14px;
    color: #ED1F24;
    color: rgb(237, 31, 36);
}


.font::-webkit-input-placeholder {
    font-style: italic;
    font-family: 'Open Sans', sans-serif;
    /*font-family: Myriad Pro;*/
    font-size: 13px;
    font-weight: bold;
    color: darkgrey;
    letter-spacing: -0.37px;
}


.font ::-moz-placeholder {
    font-style: italic;
    font-size: 13px;
    font-weight: bold;
    color: darkgrey;
    letter-spacing: -0.37px;
    font-family: 'Open Sans', sans-serif;
}

.font:-ms-input-placeholder {
    font-style: italic;
    font-family: 'Open Sans', sans-serif;
    font-size: 13px;
    font-weight: bold;
    color: darkgrey;
    letter-spacing: -0.37px;
}

input[type=text]::-ms-clear {
    color: red; /* This sets the cross color as red. */
    display: none;
    /* The cross can be hidden by setting the display attribute as "none" */
}

/* width */
::-webkit-scrollbar {
    width: 5px;
    height: 05px;
    /*-ms-overflow-style: none;*/
}

/* Track */
::-webkit-scrollbar-track {
    /* background: #FFFFFF; */
}
/* Handle */
::-webkit-scrollbar-thumb {
    /* background: #FFFFFF; */
}

::-webkit-scrollbar {
    width: 5px;
    height: 5px;
}


::-webkit-scrollbar-thumb {
    border-radius: 5px;
    background-color: rgba(0,0,0,.5);
    -webkit-box-shadow: 0 0 1px rgba(255,255,255,.5);
}


/*#endregion of CSS For All Browser Input Fields */

/*#region Chat Box Tooltip */

#chat-box .a {
    padding-left: 15px;
    display: none;
}

#chat-box .label {
}

#chat-box .tool-tip {
    display: inline-block;
}

#chat-agent .tool-tip [disabled] {
    pointer-events: none;
}

#chat-box .tool-tips {
    display: inline-block;
}

    #chat-box .tool-tips [disabled] {
        pointer-events: none;
    }

#chat-box .span.label {
    font-weight: bold;
    color: #000;
}
/*#endregion Chat Box Tooltip */

/*#region Chat Conversation Style And Theme*/

#chat-agent .msg-cotainer-text, #chat-box .msg-cotainer-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    color: #23201F;
}

#chat-agent .msg-cotainer, #chat-box .msg-cotainer {
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    border-radius: 5px;
    background-color: #F9D1D3;
    border-color: #F9D1D3;
    padding: 20px;
    word-break: break-all;
}

#chat-agent .date-time-text, #chat-box .date-time-text {
    font-style: italic;
    font-weight: lighter;
    font-size: 9px;
    color: #CACBCD;
    display: flex;
    justify-content: center;
}

#chat-box .avatar-icon {
    margin-right: 05px;
}

#chat-agent .avatar-icon-right {
    margin-right: 05px;
    display: flex;
    flex-direction: row;
    justify-content: flex-end;
    padding-bottom: 05px;
}

#chat-agent .avatar-icon-left {
    margin-left: 10px;
    margin-right: 05px;
    display: flex;
    flex-direction: row;
    justify-content: flex-end;
    margin-left: 10px;
}

#chat-box .visitor-name {
    color: rgb(88, 88, 91);
    font-weight: bold;
    line-height: 5;
    margin-left: 5px;
}

#chat-box .fa-user {
    margin-left: 10px;
}

#chat-agent .agent-name {
    color: #ed1f24;
    font-weight: bold;
    padding-top: 10px;
}

#chat-box .agent-name {
    color: #ed1f24;
    font-weight: bold;
}

#chat-agent .visitor-name {
    margin-top: 05px;
    font-weight: bold;
    font-family: 'Open Sans', sans-serif;
    font-size: 11px;
    line-height: 14px;
    color: #58585B;
    color: rgb(88, 88, 91);
    margin-left: 10px;
}

#chat-agent .msg-cotainer.merged-user-icon {
    margin-top: -15px;
    background-color: #CDCDCE;
    border-color: #CDCDCE;
    margin-right: 40px;
}

#chat-box .msg-cotainer.merged-user-icon {
    margin-left: 40px;
    margin-top: -15px;
    background-color: #CDCDCE;
    border-color: #CDCDCE;
}

#chat-agent .video-frame, #chat-box .video-frame {
    height: 150px;
    width: 120px;
}

#chat-agent .attachment-heading, #chat-box .attachment-heading {
    font-size: 12px;
}

#chat-agent .attachment-pushed, #chat-box .attachment-pushed {
    word-break: break-word;
    margin-top: 5px;
}

#chat-agent .attachment-img {
    height: auto;
    width: auto;
    max-width: 100%;
}

#chat-box .attachment-img {
    height: auto;
    width: auto;
    max-width: 100%;
}

#chat-agent .btnDownloadCss, #chat-box .btnDownloadCss {
    color: #838385;
    text-decoration: none !important;
    border: none;
    margin-left: 10px;
    margin-top: 10px;
}


#chat-agent .para, #chat-box .para {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    width: 100%;
    color: #363436;
    box-sizing: border-box;
    padding: 0px 30px;
    padding-left: 40px;
    word-wrap: break-word;
}

#chat-agent .bold-text, #chat-box .bold-text {
    font-weight: bold;
}

#chat-box .paragraph-text {
    font-family: 'Open Sans', sans-serif;
    color: black;
    color: rgb(88, 88, 91);
    font-size: 15px;
    padding-right: 02px;
}

#chat-agent .textalignright, #chat-box .textalignright {
    text-align: right;
    height: max-content;
    box-sizing: border-box;
}

#chat-agent .textalignleft, #chat-box .textalignleft {
    height: max-content;
    box-sizing: border-box;
    text-align: left;
}

#chat-box #myVideo {
    height: 145px;
    width: 155px;
}

#chat-agent #myVideo {
    height: 145px;
    width: 200px;
}
/*#endregion*/
/*#region Text box On click expand Theme*/
#chat-box div.mainDiv {
    position: relative;
    width: 100%;
    bottom: 03px;
}

#chat-box div.absolute {
    width: 100%;
    height: 46px;
    bottom: 03px;
    background-color: white;
    z-index: 0;
    display: flex;
}

#chat-box div .expanded-textbox-div {
    transition: height 1s;
    width: 100%;
    height: 70px;
    border: 1px solid #FD2027;
    background-color: white;
    z-index: 1;
    display: flex;
}

#chat-box #chat-box-textinput {
    font-family: "Open Sans", sans-serif;
    font-size: 12px;
    letter-spacing: -0.3px;
    resize: none;
    width: 70%;
    border: 1px solid #F7F7F7;
    height: 100%;
}

#chat-box #chat-box-textinput {
    -webkit-transition: all 0.7s ease 0s;
    -moz-transition: all 0.7s ease 0s;
    -o-transition: all 0.7s ease 0s;
    transition: all 0.7s ease 0s;
}

#chat-box .expand-textbox {
    width: 75%;
    outline: none;
    resize: none;
    border: none;
}
/*#endregion */

#chat-agent .arrange-vertical-span, #chat-box .arrange-vertical-span {
    display: flex;
    flex-direction: column;
    width: 100%;
    padding-top: 05px;
}

#chat-agent .arrange-agent-list-horizontal, #chat-box .arrange-agent-list-horizontal {
    display: flex;
    flex-direction: row;
}

#chat-box-header #pin-icon {
    padding: 10px;
    height: 20px;
    position: absolute;
    right: 5px;
    top: -10px;
    cursor: pointer;
}

.svg-icon {
    display: flex;
    position: absolute;
}

.poll-icon-container {
    height: 50px;
    width: 50px;
    position: relative;
    border-radius: 50%;
    background-color: transparent;
}

#chat-box .typingIndicator {
    padding-top: 03px;
    justify-content: center;
    align-items: center;
    font-family: 'Open Sans', sans-serif;
    font-size: 15px;
    margin-left: 120px;
    margin-bottom: 10px;
    height: 50px;
    width: 50px;
}

#chat-box-header .chat-logo-maximize {
    align-content: center;
    margin-left: 10px;
}

#chat-box-header .chat-logo-minimize {
    align-content: center;
    margin-bottom: 5px;
}


#chat-agent .text-error {
    color: orange;
    margin-left: 5px;
    font-size: 12px;
}


/*#region New Theme for Chat Module Version 2.0*/
.body {
    font-family: 'Open Sans', sans-serif;
}
/*#region Welcome Div Text Version 2.0*/
#chat-agent .welcome-textcss {
    background: rgba(248, 249, 250, 1);
    width: 100%;
    padding: 15px;
    height: 100%;
}
/*#endregion */

/*#region Tab Menu and Pane CSS 2.0*/
#chat-agent .tab-menu {
    background: white;
    padding-right: 25px;
    display: flex;
    flex-direction: row;
    text-decoration: none;
}

#chat-agent .tab-header-text {
    font-weight: bold;
    line-height: 13.5px;
    color: rgb(88, 88, 91);
    padding-left: 15px;
}
/*#endregion */
/*#region Internal Chat Conversation Window Tab 2.0*/
#chat-agent .internal-chat-converation {
    background: #FFFFFF;
    background: rgba(255, 255, 255, 1);
    border-radius: 6px;
    -moz-border-radius: 6px;
    -webkit-border-radius: 6px;
}

#chat-agent .card {
    height: 610px;
    border-radius: 10px !important;
}

#chat-agent #invite-users, #group-name, #btn-gotoHome-details {
    padding-bottom: 10px;
}

#chat-agent #chat-messages-internal {
    overflow: auto;
    height: 500px;
}
/*#endregion */
/*#region Ongoing chat Requests 2.0*/
#chat-agent #ongoing-chat-requests {
    padding: 15px;
    margin-bottom: 15px;
}
/*#endregion */
/*#region Agent Footer 2.0*/
#chat-agent .agent-footer-css {
    text-align: right;
    background: rgba(88, 88, 91, 1);
    width: 100%;
    padding-right: 30px;
    margin: 0px;
}
/*#endregion */
/*#region Transfer Chat Pop Up for Agent Screen 2.0*/
#transfer-notification-container, #alias-notification-container {
    width: 100vw;
    height: 300px;
    display: flex;
    justify-content: center;
    color: rgb(114, 114, 114);
    font-size: 15px;
}

    #alias-notification-container #inviteAlias-wrapper {
        border-radius: 20px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #transfer-notification-container #transfer-wrapper {
        border-radius: 20px;
        width: 400px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #alias-notification-container .width-css {
        display: flex;
        justify-content: flex;
        padding-bottom: 05px;
        padding-top: 05px;
        padding-left: 60px;
        padding-right: 60px;
    }

    #alias-notification-container table {
        width: 100%
    }

    #alias-notification-container td {
        text-align: center;
    }

    #alias-notification-container .btn-alias-final {
        padding: 6px;
        padding-left: 20px;
        padding-right: 20px;
        border: 0px;
        border-radius: 3px;
        align text-align: center;
        cursor: pointer;
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

    #transfer-notification-container #transfer-wrapper {
        border-radius: 20px;
        width: 400px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #transfer-notification-container .width-css {
        display: flex;
        justify-content: flex-start;
        width: 225px;
        padding-bottom: 05px;
        padding-top: 05px;
        padding-left: 60px;
        padding-right: 05px;
    }

    #transfer-notification-container #transfer-options {
        display: flex;
        justify-content: flex-start;
        padding-left: 60px;
        padding-bottom: 15px;
    }

    #transfer-notification-container #btn-transfer-final {
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

    #transfer-notification-container #btn-close {
        padding: 3px;
        cursor: pointer;
        color: white;
        background-color: #ed1f24;
        border-radius: 3px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
        text-decoration: none;
    }

    #transfer-notification-container #transfer-final {
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

/*#endregion */
/*#region Common Agent Screen 2.0*/
#chat-agent .list-css {
    padding: 15px;
    background: rgba(248, 249, 250, 1);
    overflow-y: auto;
}

#chat-agent .modal-content {
    margin-top: 200px;
    position: relative;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-direction: column;
    flex-direction: column;
    width: 80%;
    pointer-events: auto;
    background-color: #fff;
    background-clip: padding-box;
    border: 1px solid rgba(0,0,0,.2);
    border-radius: .3rem;
    outline: 0;
}

#chat-agent .btn-close-css {
    padding: 3px;
    cursor: pointer;
    color: white;
    background-color: #ed1f24;
    border-radius: 3px;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    text-decoration: none;
}
/*#endregion */
/*#region Warning Message Chat Pop Up for Agent Screen 2.0*/
#chat-notification-container #notification-no {
    background-color: #ed1f24;
    border-color: #ed1f24;
    color: white;
}

#chat-notification-container {
    width: 100vw;
    height: 300px;
    display: flex;
    justify-content: center;
    color: rgb(114, 114, 114);
    font-size: 15px;
}

    #chat-notification-container #chat-wrapper {
        border-radius: 20px;
        width: 400px;
        height: 600px;
        display: flex;
        justify-content: center;
        flex-direction: column;
        padding: 30px;
    }

    #chat-notification-container #notification-options {
        display: flex;
        justify-content: center;
        padding-bottom: 15px;
    }

    #chat-notification-container #notification-yes {
        font-weight: bolder;
        width: 50px;
        text-align: center;
        cursor: pointer;
        text-decoration: none;
        color: #ED1F24;
    }

    #chat-notification-container #notification-no {
        background-color: #ed1f24;
        border-color: #ed1f24;
        color: white;
    }

/*#endregion */
/*#region Online/Offline Status for Agent and Visitor 2.0*/
#chat-agent #agent-list .dot {
    padding: 0px;
    margin: 6px;
}

#chat-agent .dot {
    height: 7px;
    width: 7px;
    background-color: #00EA16;
    border-radius: 50%;
    display: inline-block;
    margin: 0px 5px;
}

#chat-agent .dot-offline {
    height: 7px;
    width: 7px;
    background-color: orange;
    border-radius: 50%;
    display: inline-block;
    margin: 0px 5px;
}

#chat-agent .online-text {
    color: #00EA16;
}

#chat-agent .offline-text {
    color: orange;
}

#chat-agent .logo-text {
    font-family: 'Open Sans', sans-serif;
    font-size: 14px;
    line-height: 14px;
    color: #58585B;
}
/*#endregion */
/*#region Filter Buttons 2.0*/
#chat-agent #filter-text {
    padding: 0px 0px 15px;
    padding-right: 10px;
    padding-left: 10px;
}

#chat-agent .filter-activated {
    background-color: #ED1F24;
    color: white;
    padding: 3px 10px;
    border-radius: 3px;
    border: 1px solid #ED1F24;
    cursor: pointer;
}

    #chat-agent .filter-activated:hover {
        background-color: #ED1F24;
        border: 1px solid #ED1F24;
        color: white;
    }

    #chat-agent .filter-activated:focus {
        background-color: #ED1F24;
        border: 1px solid #ED1F24;
        color: white;
    }

    #chat-agent .filter-activated:active {
        background-color: #ED1F24;
        border: 1px solid #ED1F24;
        color: white;
    }

#chat-agent .filter-deactivated {
    background-color: transparent;
    border: 1px solid gray;
    color: gray;
    padding: 3px 10px;
    border-radius: 3px;
    box-sizing: border-box;
    cursor: pointer;
}

    #chat-agent .filter-deactivated:hover {
        background-color: gray;
        color: gray;
        padding: 3px 10px;
        border-radius: 3px;
        border: 1px solid gray;
        color: white;
    }
/*#endregion  */
/*#region Waiting Chat Request  2.0*/
#chat-agent .request-css {
    padding-bottom: 10px;
    margin-bottom: 10px;
    padding-left: 15px;
    padding-top: 5px;
}

#chat-agent #chat-request {
    margin: 15px;
}

#chat-agent #transfer-from.rounded {
    background-color: #a8a8a8;
    font-size: medium;
    margin-left: 5px;
    color: white;
}

#chat-agent #timeago.rounded {
    background-color: #a8a8a8;
    font-size: medium;
    margin-left: 5px;
    color: white;
    word-wrap: break-word;
    display: flex;
    flex-direction: row;
}

#chat-agent #reqCount .badge {
    position: absolute;
    border-radius: 50%;
}

#chat-agent #unreadCount .badge {
    position: absolute;
    border-radius: 50%;
}

#chat-agent #CurrentunreadCount .badge {
    position: absolute;
    border-radius: 50%;
}

#chat-agent #EndunreadCount .badge {
    position: absolute;
    border-radius: 50%;
}

#chat-agent .engage-Visitor-button a {
    color: white;
    text-decoration: none;
}

#chat-agent .engage-Visitor-button {
    box-sizing: border-box;
    background-color: #ED1F24;
    font-size: medium;
    border-color: #ED1F24;
    padding: 05px;
    border-radius: 1px;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    margin-left: 05px;
    height: 30px;
    display: flex;
    justify-content: center;
    align-items: center;
}

#chat-agent .transfer-chat-button a {
    color: white;
    text-decoration: none;
}

#chat-agent .transfer-chat-button {
    box-sizing: border-box;
    background-color: orange;
    font-size: medium;
    border-color: orange;
    padding: 05px;
    border-radius: 1px;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    margin-left: 05px;
    height: 30px;
    display: flex;
    justify-content: center;
    align-items: center;
    width: 100%;
}
/*#endregion */
/*#region invite Section 2.0*/
#chat-agent .invitation-textbox {
    width: 100%;
    box-sizing: border-box;
    padding: 5px;
    font-size: 12px;
    resize: none;
    outline: none;
    height: 50px;
}

#chat-agent #error-message {
    padding-left: 25px;
}
/*#endregion */
/*#region Chat Room information Section 2.0*/
#chat-agent #agent-chat-room-title {
    padding-top: 10px;
    right: 0;
    bottom: -15px;
    color: black;
    font-size: 13px;
}

#chat-agent #chat-room-message-count {
    padding-top: 10px;
    font-style: italic;
    font-weight: lighter;
    right: 0;
    bottom: -15px;
    color: black;
    font-size: 10px;
}

#chat-agent .group-name {
    position: relative;
}

#chat-agent .group-message-count {
    position: relative;
    font-size: xx-large;
    height: 50px;
    width: 50px;
}

#chat-agent .group-user-img {
    height: 30px;
    width: 30px;
    font-size: xx-large;
}

#chat-agent .group-online-icon {
    position: absolute;
    height: 15px;
    width: 15px;
    background-color: #00EA16;
    border-radius: 50%;
    bottom: 0.5em;
    right: -0.2em;
}

#chat-agent .group-user-info {
    margin-top: auto;
    margin-bottom: auto;
    margin-left: 25px;
}

    #chat-agent .group-user-info span {
        font-size: 20px;
        color: grey;
    }

    #chat-agent .group-user-info p {
        font-size: 10px;
        color: grey;
    }

/*#endregion */
/*#region Internal Chat Conversation Window 2.0*/
#chat-agent .msg-card-body {
    overflow-y: auto;
    height: 520px;
    padding: 15px;
    width: 100%;
    overflow-x: auto;
}

#chat-agent .visitorinfo-conversation {
    font-weight: bold;
    font-size: 12px;
    color: rgb(88, 88, 91);
    background: rgba(248, 249, 250, 1);
    margin-bottom: 05px;
}
/*#endregion */
/*#region Agent Textbox, Send Button, File uploader controls With Attachment Icon 2.0*/
#chat-box #chat-box-input {
    box-sizing: border-box;
    display: flex;
    justify-content: flex-start;
    margin-top: 5px;
}

#chat-agent .post-msg {
    display: flex;
    justify-content: flex-start;
    background: rgba(247, 247, 247, 1);
    border: none;
    height: 46px;
    box-sizing: border-box;
    padding: 10px;
    font-size: 12px;
    resize: none;
    outline: none;
    font-size: 12px;
    letter-spacing: -0.3px;
    color: #919191;
    color: rgb(145, 145, 145);
    width: 78%;
}

    #chat-agent .post-msg:focus {
        height: 66px 2s;
    }

#chat-agent #btnpaperclip {
    color: grey;
    background: rgba(247, 247, 247, 1);
    border: none;
    white-space: normal;
    padding: 11px;
    height: 46px;
    cursor: pointer;
}

#chat-agent #fileUploader {
    color: #ed1f24;
    background: #F7F7F7;
    background: rgba(247, 247, 247, 1);
    border: none;
}

#chat-agent #btnopsend {
    color: #FFFFFF;
    background-color: #a8a8a8;
    border: none;
    height: 46px;
    white-space: normal;
    padding: 12px;
    cursor: pointer;
}
/*#endregion */
/*#region Upload and Clear Button In File Drop Zone 2.0*/
#chat-agent, #chat-box .span-uploader-main {
    padding-top: 15px;
}

    #chat-agent #btnUpload {
        color: Green;
        border: none;
        padding-left: 25px;
        padding-bottom: 5px;
    }

    #chat-agent #btnClearAll {
        color: #ed1f24;
        border: none;
        padding-left: 15px;
        padding-bottom: 5px;
    }
/*#endregion */
/*#region File Preview (Drop Zone) Section 2.0*/
#chat-agent, #chat-box .span-uploader {
    padding-left: 05px;
    padding-top: 02px;
}

    #chat-agent #preview-files-section {
        padding: 15px;
        overflow-y: auto;
        max-height: 150px;
        border: 3px solid #ddd;
        display: flex;
        flex-wrap: wrap;
        align-content: center;
        margin-bottom: 05px;
        flex-flow: column;
    }

    #chat-agent #preview-files-section div{
        margin-bottom: 5px;
    }

    #chat-agent .file-preview {
        max-width: 100px;
        max-height: 100px;
    }

/*#endregion */
/*#region Visitor Information Section 2.0*/
    #chat-agent, #chat-box .span-uploader {
        padding-left: 05px;
        padding-top: 02px;
    }
    #chat-agent .visitorinfo-button {
        display: flex;
        flex-direction: column;
        padding: 10px;
        display: flex;
        background: rgba(248, 249, 250, 1);
        flex-direction: column;
        font-weight: bold;
        font-size: 12px;
        margin-bottom: 05px;
    }

    #chat-agent .bottom-left-margin {
        padding-left: 05px;
        margin-bottom: 05px;
    }

    #chat-agent .closeIconCss {
        color: #FFFFFF;
        background-color: #a8a8a8;
        border: none;
        border-radius: 0px;
        margin-top: 05px;
        word-wrap: break-word;
        padding-left: 05px;
        white-space: normal;
    }

    #chat-agent #ddlCategory {
        width: 100%;
    }

    #chat-agent .selectddl {
        font-weight: bold;
        margin-left: 0px;
        font-size: 11px;
    }

    #chat-agent #chat-category {
        padding-bottom: 05px;
    }

    #chat-agent .rating-text {
        flex-direction: row;
        padding-left: 25px;
        padding-top: 05px;
    }

    #chat-agent .light-text {
        color: #58585B;
        color: rgb(88, 88, 91);
        font-weight: lighter;
        padding-left: 02px;
        word-wrap: break-word;
        white-space: normal;
        width: 100%;
    }

    #chat-agent .bold-text-span {
        color: #58585B;
        color: rgb(88, 88, 91);
        font-weight: bold;
        padding-left: 02px;
        word-wrap: break-word;
        white-space: normal;
        width: 100%;
    }

    #chat-agent .vertical-center {
        margin: 05px;
    }
    /*#endregion */
    /*#region View Past History Controls Tab 2.0*/
    #chat-agent .drop-down-css {
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        cursor: pointer;
    }

    #chat-agent #ddl-past-history,
    #chat-agent #search-chat {
        display: flex;
        font-weight: normal;
        font-size: 12px;
        margin: 0px;
        align-items: center;
    }

    #chat-agent .serach-text-area {
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        background: white;
        display: flex;
        flex-direction: row;
        resize: none;
        outline: none;
        cursor: pointer;
    }

    #chat-agent #btn-search {
        text-align: center;
        background: #F8F9FA;
        background: rgba(248, 249, 250, 1);
        border-radius: 5px;
        -moz-border-radius: 5px;
        -webkit-border-radius: 5px;
        cursor: pointer;
    }

    #chat-agent .left-margin {
        padding-left: 10px;
    }

    /*#endregion */
    /*#region View Past History List 2.0*/
    #chat-agent .tbl-col-width {
        width: 80px;
        word-wrap: break-word;
        text-align: center;
    }

    #chat-agent .tbl-row-width {
        min-width: 80px;
        word-wrap: break-word;
        text-align: center;
    }

    #chat-agent #btn-see-details {
        cursor: pointer;
        padding-left: 20px;
    }

    /*#endregion */
    /*#region View Detailed Chat History List 2.0*/
    #chat-agent .btn-placement {
        position: relative;
    }

    #chat-agent #history-conversation-window {
        overflow: auto;
        height: 500px;
        width: 100%;
    }

    /*#endregion */
    /*#region Pagination CSS VErsion 2.0 */
    #chat-agent .table {
        /*width: 100%;*/
        border-collapse: collapse;
    }

    #chat-agent .table, th, td {
        border: 0px solid #cdcdcd;
    }

    #chat-agent .tr:nth-child(even) {
        background-color: #f2f2f2;
    }

    #chat-agent #page-navigation {
        padding-top: 10px;
        padding-left: 75px;
        padding-right: 75px;
    }

    #chat-agent .numeric-button {
        background-color: #FFFFFF;
        color: #666666;
        display: inline-block;
        height: 28px;
        line-height: 24px;
        min-width: 24px !important;
        padding: 2px;
        text-align: center;
        text-decoration: none;
    }

    #chat-agent .current-page-button {
        background-color: #686868;
        color: #fff !important;
        display: inline-block;
        height: 28px;
        line-height: 24px;
        min-width: 24px !important;
        padding: 2px;
        text-align: center;
        text-decoration: none;
    }

    #chat-agent .next-button {
        background-color: #FFFFFF;
        color: #666666 !important;
        display: inline-block;
        height: 28px;
        line-height: 24px;
        padding: 2px;
        text-align: center;
        text-decoration: none;
    }
    /*#endregion */
    /*#region Ongoing Chat Requests CSS Version 2.0 */

    #chat-agent .btn-ongoing-list {
        /*text-decoration: none;
        text-align: center;
        display: block;
        letter-spacing: -0.1px;
        font-size: 12px;
        border-radius: 1px;
        -moz-border-radius: 1px;
        -webkit-border-radius: 1px;
        padding-top: 05px;
        word-wrap: break-word;
        width: 100%;
        white-space: normal;*/
        color: #FFFFFF;
        /*background-color: #a8a8a8;*/
        letter-spacing: -0.1px;
        font-size: 13px;
        border: none;
        border-radius: 0px;
        word-wrap: break-word;
        white-space: normal;
        width: 100%;
    }

    #chat-agent .resume-chat {
        background-color: rgb(168, 168, 168);
        border-color: rgb(168, 168, 168);
        color: white;
    }

    #chat-agent .resume-chat-current {
        background-color: orange;
        color: white;
        border-color: orange;
    }

    #chat-agent .spam-chat {
        background-color: #a8a8a8;
        border-color: #a8a8a8;
        color: white;
    }

    #chat-agent .force-end-chat {
        background-color: #ED1F24;
        border-color: #ED1F24;
        color: white;
    }


    #chat-agent #req-count.badge {
        background-color: #ed1f24;
        font-size: medium;
        margin-left: 05px;
        color: white;
    }

    #chat-agent #unread-message-count.badge {
        background-color: #a8a8a8;
        font-size: medium;
        margin-left: 05px;
        color: white;
        margin-right: 05px;
    }

    #chat-agent .unread-count {
        background-color: #a8a8a8;
        color: white;
        bottom: 2.1em;
        left: 1.5em;
    }

    #chat-agent .badge {
        border-radius: 50%;
    }

    #chat-agent .unread-count-current {
        background-color: orange;
        color: white;
        /*bottom: 2.1em;*/
        left: 7.5em;
    }

    #chat-agent .end-unread-count {
        background-color: #ed1f24;
        color: white;
        bottom: 2.1em;
        left: 1.5em;
    }

    #chat-agent .ongoing-conversation {
        display: flex;
        margin: 0px;
        padding: 0px;
        justify-content: space-between;
    }

    #chat-agent .text-other-user {
        font-family: 'Open Sans', sans-serif;
        font-size: 14px;
        line-height: 14px;
        padding-top: 05px;
        color: orange;
        padding-left: 5px;
    }
    /*#region Welcome Banner CSS Version 2.0 */
    #chat-agent .welcome-text {
        background: rgba(248, 249, 250, 1);
        width: 100%;
        padding: 15px;
    }

    #chat-agent #change-Session {
        cursor: pointer;
    }
/*#endregion */
/*#region Chat Converation Winddow for Agent and Visit Version 2.0 */
.containerchat {
    border-radius: 5px;
    margin: 07px 0;
}

#chat-agent #msg-container-left {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    color: #23201F;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    border-radius: 5px;
    padding: 20px;
    word-break: break-word;
    margin-right: 25px;
    background-color: #f1f1f1;
    border-color: #f1f1f1;
    margin-top: 5px;
    margin-left: 35px;
}

#chat-agent #msg-container-right {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    color: #23201F;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    border-radius: 5px;
    background-color: #F9D1D3;
    border-color: #F9D1D3;
    padding: 20px;
    word-break: break-word;
    margin-left: 25px;
    margin-right: 35px;
    margin-top: -20px;
}

#chat-box #msg-container-right {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    color: #23201F;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    border-radius: 5px;
    background-color: #F9D1D3;
    border-color: #F9D1D3;
    padding: 20px;
    word-break: break-word;
    margin-right: 35px;
    margin-left: 35px;
}

#chat-box #msg-container-left {
    font-family: 'Open Sans', sans-serif;
    font-size: 12px;
    line-height: 14px;
    letter-spacing: -0.25px;
    color: #23201F;
    -moz-border-radius: 1px;
    -webkit-border-radius: 1px;
    border-radius: 5px;
    padding: 20px;
    word-break: break-word;
    margin-bottom: -11px;
    margin-right: 25px;
    background-color: #f1f1f1;
    border-color: #f1f1f1;
    margin-top: -15px;
    margin-left: 40px;
}
.blink {
    opacity: 0;
    animation: fadeInElement 1s infinite;
    -moz-animation: fadeInElement 1s infinite;
    -webkit-animation: fadeInElement 1s infinite;
    -o-animation: fadeInElement 1s infinite;
}


/* Animation Keyframes*/
@keyframes fadeInElement {
    0% {
        opacity: 0;
    }

    50% {
        opacity: 1;
    }

    100% {
        opacity: 0;
    }
}

@-moz-keyframes fadeInElement {
    0% {
        opacity: 0;
    }

    50% {
        opacity: 1;
    }

    A100% {
        opacity: 0;
    }
}

@-webkit-keyframes fadeInElement {
    0% {
        opacity: 0;
    }

    50% {
        opacity: 1;
    }

    100% {
        opacity: 0;
    }
}

@-o-keyframes fadeInElement {
    0% {
        opacity: 0;
    }

    50% {
        opacity: 1;
    }

    100% {
        opacity: 0;
    }
}

/*#endregion 
    /*#endregion 
    /*#endregion */
/*#endregion */